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Peak me up - Gamification du processus de vente - Café Numérique

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Présentation de l'application "Peak me up" par Dominique Mangiatordi - Rendez un aspect ludique à votre processus de vente afin de dynamiser les ventes.
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  • 1. CAFÉ NUMÉRIQUE LIÈGEGAMIFICATION
  • 2. Dominique MangiatordiCEO, Sales & MarketingCatherine BaltusProduct ManagementChristophe GossiauxHead of development
  • 3. NOUS DÉVELOPPONS DESAPPLICATIONS MOBILES QUIAMÉLIORENT LA PRODUCTIVITE DESENTREPRISES EN UTILISANT DESTECHNIQUES DE GAMIFICATION
  • 4. TTHHEE« 44RR »OOFF GGAAMMIINNGG
  • 5. • RREEAALL TTIIMMEE• RRAANNKKIINNGGSS• RREECCOOGGNNIITTIIOONN• RREEAALLIIZZAATTIIOONN
  • 6. PRESENTS…
  • 7. Sell more. Have fun.
  • 8. DDrriivvee eenneerrggyy,, mmoottiivvaattiioonn aanndd rreessuullttsswwiitthh mmoobbiillee ssaalleess ccoommppeettiittiioonnss
  • 9. Field sales peoplespend 78% of their time*without any coaching,support or contact withtheir team.*US sales survey, 2012
  • 10. Field Sales Reps. What do they worry about?We all do like to be evaluated andacknowledged in an objective way.We want our efforts and successesto be recognized and shared withothers.MoneyIs that a scoop? But money is also ‘relative’money. The additional money you aremaking when you are better than yourcolleagues.CompetitionOuch. Does that word hurt you? Let’sface it together… sales repsLOOOOVE to compete.They like to be the best, to comparewith others and to improve theirresults. Clear objectivesGood representatives want to receive clearobjectives and to go above those objectives.Objectives are not annual: they are oftenweekly or even daily based. How do youfollow your reps performance on a dailybasis?Recognition
  • 11. Field Sales Managers. What do they worry about?Motivate in a constant and fairway. On weekly meetings.But also on Tuesday, at 2.04pm, at 3.17pm,When the sales rep just made two beautiful sales.Or every evening, after a good or a bad day, toallow direct improvement the day after, based onclear objectives.Be everywhere. At any time.Follow each sales rep at any time isalmost impossible. Sales coaching isoften ‘cut’ by long period of time withoutany interactions.How many managers are able tocongratulate a rep that just beated hisrecord? Right at the moment when hemade it? Is the manager at least aware?Incentive, challengeCompare individual perfs with the one of theteam, with others… create and use real timerankings, base for good challenges andincentives.Reward at the right time.
  • 12. The mobile app thatmanages your sales teamdynamics. Realtime.With fun.
  • 13. Peak me up | Sales Rep Module• Real time scorecard• Team Rankings• Real time messaging (with the team leader)• Period of time (week/month/quarter/year)• Challenges and rewards• Peak – Objective – Average• Avatar and customizationThe sales rep is always aware of his/her progression,rank in the team, chance to win a challenge, past recordsand average results. He/she receive instant messagesfrom his/her Team Leader.
  • 14. Peak me up | Team Leader Module• Real time scorecard• Own team rankings• All teams rankings• Real time messaging (with the team reps)• Challenge edition• Performance Alerts• Team scores: Peak – Objective – Average• Avatar and profile customizationTeam Leader’s life is totally changed. Thanks to Peak me up,sales reps are constantly managed and coached, driven toresults and going above objectives. His/her management is nowmobile, real time, and fun.
  • 15. Peak me up | Director Module• Real time scorecard• All team rankings• Sales KPIs• Alerts• ExportsThe Sales Director, or the CEO can follow company’sperformance in real time, and take instant decisions oractions. He can anticipate slowdowns and boost themanagers at the right moment. He can compare teamsperformances, peaks, average scores, on a daily, weekly,quarterly and yearly basis.
  • 16. Sell more. Have fun.
  • 17. Realtime SalesDashboard
  • 18. RecordObjectiveScoreLost in translationWeek/Month/Quarter/YearPosition in the teamAverageAdd saleMy challenges
  • 19. RealtimeRankings
  • 20. Push animations
  • 21. “To help make sales even more fun, LevelEleven scores $9M“VentureBeat, September 14th
  • 22. TargetgroupsLLaarrggee ccoommppaanniieess –– MMoorree tthhaann 2255 rreeppssMedium companies – 16 to 25 repsMedium companies – 11 to 15 repsSmall companies – 6 to 10 repsSmall companies – less than 5 repsCORPORATE9.90€/user/monthPREMIUM10.90€/user/monthMEDIUM12.90€/user/monthACCESS14.90€/user/monthFREEMIUM
  • Fly UP