Devin L. Brackett || 3632 Belmont RD. Irondale, AL 35210 || 770-337-5216 || dbrackett1@gmail.com || www.DevinBrackett.com ||

|| LinkedIn: www.linkedin.com/in/devinbrackett || GitHub: https://github.com/dbrackett1 ||

Technical Skills Programming: HTML Java OOP

CSS NetBeans/Visual Studios

Education Point University

Bachelors of Science in English Class of 2010

Gordon College

Associate Of Science in Information System Class of 2006

Experience Customer Care Specialist

Durante Home Exteriors June 2013 – Present Irondale, Alabama

Schedule and manage appointment times for customers and designers Correspond with multiple departments to form an accurate appointment calendar Field questions and comments concerning products Maintain up-to-date on all marketing programs and functions of the company Mental Health Technician

Universal Health Systems: Crescent Pines March 2012 – May 2013 Stockbridge, Georgia

Care for the day to day needs of patients Performed daily therapeutic lessons for patience on anger, coping skills, assertiveness, and forgiveness

(Child, Adolescent, and Adult) Organize and maintain documentation in accordance with HIPAA guidelines Handle aggressive physical situation with patience in a safe and careful manner Teachers Aid & Librarian

Mundy’s Mill Middle School March 2010 – Nov 2010 Jonesboro, Georgia

Deaf student department serving in the English class Served at circulation desk sorting books Helping students with computer related issues Senior Game Advisor

GameStop Aug 2009 – Feb 2012 Stockbridge, Georgia

Communicate and educate all walks of life and age groups Delivering proper information to the customer in a manner that they would understand Overseeing employee and customer relations Streamlining cost versus labor to increase company profit margins Computer Technician

Spirit Life Ministries June 2009 – May 2009 Fayetteville, Georgia

Maintained Health of all computer systems: Anti-virus, spyware, general maintenance