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Rebecca Wallace 14 Moorland Crescent Castleside Consett Durham DH8 9RG 01207 500147 [email protected] Personal Profile I am reliable and friendly with excellent customer service skills. I am very personable and find it easy to work as part of a team and also on an individual basis. Due to my course at college I have gained excellent customer service skills and selling skills. I am excellent at interacting with customers and understanding their needs Employment History October 2015 - Nov 2015 Age UK Shop Assistant Voluntary experience Age UK charity shop, my role involved the following: Customer service Stockroom rotation Hanging and pricing stock for shop floor Merchandising

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Rebecca Wallace

14 Moorland Crescent

Castleside

Consett

Durham

DH8 9RG

01207 500147

[email protected]

Personal Profile

I am reliable and friendly with excellent customer service skills. I am very personable and find it easy to work as part of a team and also on an individual basis.

Due to my course at college I have gained excellent customer service skills and selling skills. I am excellent at interacting with customers and understanding their needs

Employment History

October 2015 - Nov 2015 Age UK Shop Assistant

Voluntary experience Age UK charity shop, my role involved the following:

Customer service Stockroom rotation Hanging and pricing stock for shop floor Merchandising

February 2015 - Present Fleet Recruitment Administrator

I am currently working on a voluntary basis for Fleet Recruitment Ltd.

My role involves basic administration duties on behalf of a local recruitment agency.

Preparing and updating excel spreadsheets Creating word documents Data entry of candidate and client information

Page 2: Rebecca Wallace new cv

2012 - Present

I regularly undertake childcare duties for a neighbour on an evening.

My general duties were as follows:

Preparing meals for the children Helping with homework Reading stories Ensuring children adhered to a strict regime as per parent requirements

This is an ongoing position as required. This role gives me the confidence to deal with difficult situations and manage my time more efficiently.

Education

NCFE– Occupational Studies in the Workplace – level 1

I have studied at New College Durham and have attained a city and guilds level 2 diploma in travel and tourism

I completed me GCSE’s at Consett Academy achieving 9 GCSE’s including Maths and English.

English-C

Maths-E

ICT-Distinction

Geography-D

Science -D

Religious studies-C

French -D

Music -D

Other

I am lucky enough to have travelled to a number of different countries over the past 5 years, this has given me the opportunity to understand different cultures and to converse with people with different languages and cultures.

Reference

Michelle Spinks

Head of Sales – Fleet Recruitment - 07896134501