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www.yucentrik.ca www.technologia.com
Aurobinda PradhanPeepalDesign, Inde
Florian EggerTelono, Suisse
Sophie DuroyAxance, France
Joelle StempYu Centrik , Qc, Canada
Ilana KaplanBayfrontUX, AustralieHelga Stegmann
Mantaray, Afrique du Sud
Wojtek ChonackiSymetria, Pologne
Adoption UX Production UX Leadership UX
Source: provender.com
Qu’est-ce que l’UX?
Source: ingridwu.dmmdmcfatter.com
Utilisabilité = Hygiène
Design d’expériences
et de services
Expérience
client (CX)
Source: assistcornerstone.com
Environnement
s
Émotions
Comportements
Habitudes
Expériences
passées
Activités
Culture
Valeurs
Expérience
client (CX)
Source: https://ebookscambridge.files.wordpress.com/2013/05/touchpoints.png
Source: http://www.calcomgroup.com/what-is-world-class-customer-service/
Qu’est-ce que l’UX?
Source: [IMG]http://i232.photobucket.com/albums/ee74/jaynahaws/4girls.jpg[/IMG]
http://www.blogher.com/files/eMoms_2.jpg
Qu’est-ce que l’UX?
Information Design for Strategic Thinking: Health of the System Reports, Julian Jenkins Design Issues, Winter 2008, Vol. 24, No. 1 , Pages 68-77
www.globetrotter.de
www.globetrotter.de
www.globetrotter.de
www.globetrotter.de
www.globetrotter.de
www.globetrotter.de
www.globetrotter.de
www.globetrotter.de
Source: provender.com